Highlands Pet Supplies
About Highlands Pet Supplies
Highlands Pet Supplies is a locally owned and operated pet shop in Emerald, proudly serving the community from 12 Daniels St, Emerald QLD 4720, Australia. Built for pet lovers who want quality, convenience, and friendly local service, this trusted store is a welcoming destination for everything your animals need, no matter how big or small.
With the slogan, “For all your creatures needs, great and small,” Highlands Pet Supplies reflects a genuine commitment to caring for pets of all kinds and helping owners find the right products and support with confidence.
Customers appreciate the store’s strong reputation, with a rating of 4.50 out of 5 based on 101 reviews, a clear sign of consistent service and customer satisfaction. Whether you are stopping in for a quick visit or taking your time to browse, the shop is designed to make the experience easy and worthwhile.
Highlands Pet Supplies offers kerbside pickup, in-store shopping, and on-site services, giving customers flexible ways to access what they need in the way that suits them best. Payment is simple and convenient too, with credit cards, debit cards, and NFC mobile payments accepted.
Accessibility is also a priority, with a wheelchair-accessible car park and wheelchair-accessible entrance making the store more convenient and welcoming for everyone. For pet owners, that means less hassle and more peace of mind when shopping for essential supplies, expert help, and trusted service.
If you need assistance or want to speak with the team directly, Highlands Pet Supplies can be reached at +61 7 4987 7699.
Loving Care
Treated like family
Safe & Clean
Sanitary facilities
Expert Staff
Trained professionals
Happy Pets
Tails always wagging
What We Offer
Our Services
Grooming
Full grooming services including bath, haircut, nail trim, and ear cleaning.
Boarding
Safe and comfortable overnight stays with plenty of love and attention.
Training
Professional training programs to help your pet learn good behavior.
About Us
We Love Pets as Much as You Do
From first-time puppies to senior companions, we treat every pet with the kindness and respect they deserve.
Happy Pets 🐾
See our furry friends in action
Pet Parent Reviews
What pet parents say about us
Brenton Bates 5 years ago
Wide range of supplies from food for the Hunter to the one with the spoiled house hound. If you need it they have it ! Staff are helpful,friendly,and full of smiles. You don't need to go anywhere else
Chris Bucholz 4 years ago
Large range, extremely friendly staff that go out of their way to help or inform even if it doesn't benefit their business. It seems the customer comes first at this business, perhaps something some other business have forgotten.
Catherine Wilkes 5 years ago
This is a LOCALLY owned company. They are really helpful. If they don't have what you are looking for they will try to get it for you. Great range of pet products, bedding and food supplies.
Sue Coglan 2 years ago
Visited here today. Staff were very helpful with what we needed for our very anxious dog. They had 2 dogs that were very calming to our dog. Highly recommend.
Richard Whiting 7 months ago
Friendly staff good prices
Jo Stormy 4 years ago
Very very happy! Bought a 20kg bag of rat and mouse food and it went bad soon after opening. The store and I worked a deal we were both happy with and I've been since and got more pet food. Great staff and lovely store. Jo
Myra Shaw 11 months ago
Great customer service lots of knowledge about all sorts of pets and willing to stop and have a yarn.
Caroline Bentley year ago
Really lovely friendly folk with huge selection of food, toys, medicine and beds/kennels etc. Very helpful before my big trip with my big girl and throughout my time living in Blackwater nearby. Worth a stop to stock up on treats too if you're travelling. Thanks again guys, hope to see you on the return :)
Hayden Carpenter 9 months ago
Great pet supplies. Staff were awesome.
Aaron H 3 weeks ago
A Good little shop for my aquatic and cat needs.
Frequently Asked Questions
Common questions about Highlands Pet Supplies
- Wednesday: 8:30 AM-5:30 PM
- Thursday: 8:30 AM-5:30 PM
- Friday: 8:30 AM-5:30 PM
- Saturday: 9 AM-3 PM
- Sunday: Closed
- Monday: 8:30 AM-5:30 PM
- Tuesday: 8:30 AM-5:30 PM
Highlands Pet Supplies is located at 12 Daniels St, Emerald QLD 4720, Australia, 12 Daniels St, QLD, Australia.
You can reach Highlands Pet Supplies by calling +61 7 4987 7699.
Highlands Pet Supplies has a rating of 4.5 out of 5 based on 101 customer reviews.
Highlands Pet Supplies features the following accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Highlands Pet Supplies features the following service options: Kerbside pickup, In-store shopping, On-site services.
Highlands Pet Supplies features the following planning: Quick visit.
Highlands Pet Supplies features the following payments: Credit cards, Debit cards, NFC mobile payments.
Highlands Pet Supplies features the following parking: Free parking lot.
Business Features
Highlights & Amenities
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Service options
- Kerbside pickup
- In-store shopping
- On-site services
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Parking
- Free parking lot
Visit Us
Bring your furry friend in for a visit. We'd love to meet them!
Location
12 Daniels St, Emerald QLD 4720, AustraliaPhone
+61 7 4987 7699Hours
Book an Appointment
Schedule a visit for your pet. We'll take great care of them!